Shipping Policy
Shipping Policy
Effective Date: September 9 2023
- Order Processing Time:
Please allow 1-3 business days for fullfillment.
- Shipping Methods and Timeframes:
Shipping Partners: We collaborate with reputable shipping partners to ensure reliable and timely delivery of your orders.
Estimated Delivery Time: The estimated delivery time for our products are 5-10 days after shipping.
Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.
- Shipping Rates:
We are pleased to offer free shipping to customers worldwide on all orders. Please note that customers are responsible for any customs duties, taxes, or additional fees that may apply to international shipments.
- Shipping Address:
Providing Accurate Information: To ensure successful delivery, please provide an accurate and complete shipping address during checkout. We are not responsible for delays or non-delivery resulting from incorrect or incomplete address details.
Address Changes: If you need to change the shipping address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been shipped.
- Delayed or Lost Shipments:
Rare Occurrence: While we make every effort to ensure timely delivery, delays or lost shipments may occur due to unforeseen circumstances such as weather, customs issues, or other external factors beyond our control.
Investigation Process: If your order is significantly delayed or appears to be lost, please contact our customer support. We will initiate an investigation with the shipping carrier to locate your package and provide appropriate assistance.
- Contact Us:
If you have any questions or concerns about our shipping policy or need assistance with your order, please head to the contact us page or contact our customer support at: Ovesthome@info.com